What is an Employee Assistance Program (EAP)?

The primary focus of an Employee Assistance Program is brief, solution focused counselling for employees paid for by the employer. Centacare Consulting Services works with employers to integrate EAP into their overall HR strategy to provide a powerful tool for problem detection and resolution. Centacare Consulting Services gives your organisation a positive and cost effective means of problem resolution and performance enhancement for your staff. When used effectively, the EAP will build in measurable benefits for employees and organisations.

What are the practical benefits of Centacare Consulting Services EAP for employers?

• Demonstrates that your organisation cares about its greatest asset - the people
• Enhanced performance and productivity
• Improved motivation, job stability and morale
• Access to confidential, professional service for employee wellbeing
• Reduces potential for liability through risk management
• Meets specific occupational health and safety regulations
• Provides cost effective solutions (reducing compensation claims and litigation, less absenteeism, higher productivity, less sick leave and increases loyalty to the organisation)

Centacare Consulting Services offer a range of services to assist organisations in their people management. These include:

• Face to face counselling appointments designed to use early intervention models that help employees resolve work-related and personal issues that impact on performance
• Tailored team training and staff development workshops developed in response to specific needs
• Strategies for organisational issues that emerge in the EAP process which might be impairing performance
• Management consultations
• Trauma management
• Conflict resolution approaches, including mediation

For further information please contact:
Telephone: 1300 699 344 or (07) 3216 1108
Fax: (07) 3854 1246
E:mail: consulting@centacarebrisbane.net.au